Unplanned Outage - Email Hosting Interruption 10/07/2019

Due to an unplanned outage experienced in our data centre, email was unavailable between 12:56 and 2:39pm

Some clients may have experiencing a further intermittent disruption after the outage was resolved caused by a backlog build-up during the outage.

We apologise for the disruption, and have worked to resolve the issue including resolving further chances of a recurrence.

Further maintenance work will be performed outside of business hours this evening to patch the firmware which was responsible for the outage.

Email may be briefly unavailable again between 11:00pm and 3:00am. We apologise for the inconvenience.

Should you experience any issues, please power restart your device before contacting the HelpDesk (HelpDesk@iriscomputing.com.au) – PH 1300 851 668